GoFaxer Blog

We’ve all experienced this scenario.  You’re at work trying to resolve a project issue with another co-worker.  However, you sit on opposite sides of the office from each other. So, when a question arises, you either have to call, or leave your desk to go to the other end of the office. While on the phone, clients are trying to reach you, but are being redirected to your voicemail because you are tied up on the phone. Or, they are being directed to voicemail because you are at the other end of the office away from your desk.  This can be a very frustrating situation, one in which instant office messaging could resolve.

More and more employers are turning to instant office messaging to resolve some of these issues along with many others.  Instant office messaging allows users to send and receive secure instant messages among office coworkers.  This way employees can communicate across the office while leaving the phone lines open, which they will also be there to answer as well.

Instant office messaging also comes in handy while on a phone call.  If a client calls with questions, and you need to look at a file in order to be able to answer their questions, you can quickly instant message another employee and ask for the file to be brought to you instead of putting the client on hold.

Most of these programs are very simple to install, and are much faster and efficient than phone calls or emails.

GoFaxer can also offer many more helpful solutions to make your office run more efficiently, such as email fax. Contact GoFaxer today for more information.