GoFaxer Blog

I recently read an interesting article at Businessweek.com by John Tozzi. He tackles the issues of start-ups that are growing and need to build their infrastructure. Many businesses have a hard time through these growing pains. Suddenly, the concern is no longer your marketing concepts or products. You’re now concerned with infrastructure. You’re concerned about building a team that can do their jobs without you having to look over their shoulder every five minutes. It’s about building a system of controls.

Tozzi says:

“For some entrepreneurs, understanding how their roles change in second-stage companies is the biggest challenge. ‘What you have to learn is how to effectively delegate, how to effectively motivate, how to instill trust [in employees] and to trust them,’ says Larry Kooiker, president of Holland (Mich.)-based Agritek.”

Of course, the big challenge is to make the necessary investments in infrastructure, without the organization becoming a beast that takes over everything. You still want the speed and agility that you enjoyed in your early days of business ownership.

I think the key is making smart decision about your expanding infrastructure. You want to choose services like fax to email, which make for a more efficient system, and don’t create a useless bureaucracy.