Yesterday I was at the doctor’s office. They were doing a series of tests. The nurse jotted down the results of those tests on my paper work. When the doctor came to the waiting room to discuss the results of the tests he couldn’t find where they were written. He looked all over and finally discovered a percentage written and circled on my bill. He started laughing, asked me which nurse had written it on the report. He left the room. I could hear him in his main office outside teasing the nurse. All of the other nurses laughed.
I have no doubt that at some point that form was to be faxed to my insurance company. I’m glad that the doctor noticed this inaccuracy before it got sent. If that had been faxed to my insurance company I would have received a strange bill.
This made me realize the importance of checking all fax cover sheets, and faxed documents carefully before we send them. Even when you use fax to email services, it’s easy to do it quickly and not pay attention to the little details. So if you work in a doctor’s office, or are simply sending important business info, make sure your fax paper work is all inline before you hit the send button.
Relevant Tags:fax, fax cover sheets, fax to email, insurance company