As long as offices and coworkers have been around, all throughout history, there have always been differences between generations within the workplace, and as new generations enter the workforce, business etiquette has become one of those issues.
We often hear about how one of the main etiquette issues on the table is dress code. The Baby-boomers came up during a time when women still wore dresses to church and men wore ties to work. In today’s culture, you don’t necessarily need to wear a dress to church, nor do you have to wear a tie to work. However, Baby-boomers still feel that maintaining a somewhat formal dress code in the work place is a sign of respect. Generation Y views things a little differently, and think business casual might mean flip-flops and shorts. As a result, Baby-boomers view Generation Y as disrespectful, and Generation Y view Baby-boomers as illogical, while neither one is true. Everyone is butting heads and sometimes it’s hard to get them all to take a deep breath and look closely at the situation.
Another big potential problem lies in the issue of communication. Baby-boomers tend to want to have face-to-face meetings, while Generation Y want to know why they can’t just text you. Again, Baby-boomers misconstrue this to mean that Generation Y are disrespectful and unprofessional, and Generation Y feels as though Baby-boomers are unreasonable and inefficient.
Business experts suggest that some ways of closing the generation gap is to implement some cross-generational training within your company. There are many firms that you can hire to do the training. There are also etiquette trainers that will come and work with groups of employees or individuals to help resolve certain office etiquette issues. But another way that employees will have no troubles communicating with each other is via online fax! With an online fax service you can receive all of your messages via your email. No matter your generation, this is one new age innovation that everyone can get behind. Improving work and business communication is one team we’re all on, no matter their generation.
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